FAQ – OHMYCASE® INT

🌞 BUY 1 = 1 FREE! Code : SUMMER 🌞 Add 2 products then apply the code.

FAQ

How to contact you?

You can contact us by email at: hello@ohmycase.com

What are your shipping costs?

Free shipping after purchase of at least $19.99.

How long does it take for the order to reach me?

Delivery is 7 to 10 working days from dispatch. We do our best to send the order as soon as possible.

Because of the Covid 19 this delay can be extended

What are the payment methods?

You can pay directly by credit card on our site but also by PayPal. You choose, in both cases the payments are secure!

What material are the phone cases made of?

We offer silicone phone cases, it is a material that protects the phone extremely well and is durable in the long term. The silicone mixes quality and protection for a sublime result.

Do you do international delivery?

No problem, we deliver worldwide!

I did not receive the tracking number for my order, what should I do?

First, look in your spams email, it is usually there, otherwise contact us by email.

I made a mistake on the phone case model, I would like to fix my order.

Send us an email as soon as possible and we will modify your order.

I have a community on facebook / instagram and I would like to become a partner, what should I do?

All you need to do is send us a message explaining your project by email to the address: collaboration@ohmycase.fr

How can I get a refund?

Explain your problem to us by email or phone, and we will do our best to accommodate your request.

Why won't all of the visuals on your site play on my phone?

Don't worry, we are adapting all of our visuals to all phone models.

Another question?

Email us at: bonjour@ohmycase.com

Premium quality
Free Tracked Delivery
100% secure payment
Support 24/7